David Baker
Vice President - Sales and Business Development
David Baker has over 16 years of experience in selling Contact Center solutions primarily focused around IVR, CTI and Speech Recognition. He is an experienced sales executive who is focused on driving profitable revenue growth and increased market share for Servion in North America. He brings a hands-on, action–oriented sales approach to Servion. He has a keen ability to build and lead effective and motivated sales teams that produce consistent revenue growth. While Vice President of Sales at Envox, David Baker was instrumental in taking the company to profitability after having sustained large losses in previous years. This turnaround was a key contributor to the successful sale of the company in 2009 to Syntellect.
Career information
2010 onwards
Vice President - Sales and Business Development, Servion Inc.2009-2010
Vice President - Sales, VEXIS Systems2006-2009
Vice President - Sales, Envox, North America2005-2006
Vice President - Sales, HTI Voice Solutions2004
Director - North America Channels, VoiceObjects2003-2004
District Sales Manager - Verizon Call Center Services2000-2003
Senior Director - North America Channels, Edify Corporation1994-2000
Director - Sales, HTI Voice Solutions
Key initiatives & Strengths
David Baker has over 16 years of experience in selling Contact Center solutions primarily focused around IVR, CTI and Speech Recognition. He is an experienced sales executive who is focused on driving profitable revenue growth and increased market share for Servion in North America. He brings a hands-on, action–oriented sales approach to Servion. He has a keen ability to build and lead effective and motivated sales teams that produce consistent revenue growth. While Vice President of Sales at Envox, David Baker was instrumental in taking the company to profitability after having sustained large losses in previous years. This turnaround was a key contributor to the successful sale of the company in 2009 to Syntellect. He holds a Bachelor of Science degree in business from Bridgewater State College.
