PARTNERS

Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

www.accenture.com

AdvanTel Networks is a premier technology solutions provider; designing, implementing and maintaining powerful converged communication networks for customers worldwide. From its regional offices across the U.S., AdvanTel Networks has been building a reputation as a customer service oriented company since 1984 for SMB to Fortune 100 enterprises. As an Avaya Platinum SDS Partner and Juniper Elite partner, the company’s expert engineers are prepared to help your organization move to the next level with solutions for Security, LAN/Wireless/WAN, VoIP & Traditional voice solutions, Contact Centers, as well as consultation, project management, professional services and managed services.

www.advantel.com

Shared Solutions and Services, Inc. (S3), a wholly owned subsidiary of Arrow Electronics, Inc., is a uniquely-capable total solutions provider specializing in unified communications, voice and data technologies, contact center and network security all while providing our customers with legendary service and support. Founded in 1974, S3 was formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence.

Our long-term partnerships with the leading manufacturers of voice and data technology in North America enable us to recommend proven, business transforming solutions that enable our customers to gain operational and strategic advantage in the markets they serve; supported by our Mission Statement:

Arrow S3 will provide business transforming communication, collaboration and ongoing services solutions that will create a sustainable competitive advantage for our customers.

We believe that a company's growth and profitability should be built upon a foundation of employee empowerment and a commitment to the customer and we continue in our legacy of making communications technology the best it can be through unmatched technical expertise and depth. Whether educating clients on the latest technology, implementing a solution or providing consultative services, S3 offers the products, solutions and industry experts to help you achieve your business goals through the effective utilization of the world’s best communications technologies.

www.arrows3.com

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

Servion is a Global Dev Connect Partner; A Services Only Implementation Partner (SOIP) in the Americas.

www.avaya.com

Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that’s easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics and performance-based dashboards and reporting. Calabrio ONE is flexible – providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern Web 2.0-based architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, knowledge workers, and executives. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program.

www.calabrio.com

Carousel Industries designs, delivers and supports enterprise-level unified communications, virtualization, infrastructure and security solutions for companies across the nation. Our consultative approach leverages the best applications from leading technology providers to architect solutions that create a competitive advantage for our clients. Whether it is the communication network that connects your employees to the world, the data network that drives your information or the infrastructure that supports it all, we promise to deliver an integrated solution reflecting our deep technical expertise and our enduring commitment to your long-term success.

www.carouselindustries.com

Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility.

Servion is an Advanced Technology Partner (UCCE and CVP), an Advanced UC Partner, a CDN Partner and an Advanced UCT Specialized Partner in the regions in Americas.

www.cisco.com

As a leader in relationship management, Convergys provides solutions that drive more value from the relationships our clients have with their customers. Managing these relationships, fostering improvement and adding value to them is how we enable organizations worldwide to improve their business performance.

www.convergys.com

CTG Energetics combines expertise in fundamental disciplines such as energy modeling, commissioning, and ecological design with leading edge tools and capabilities in carbon footprint analysis, LEED implementation, and sustainable community modeling.

www.ctgenergetics.com

FTG Technologies is a Massachusetts based telecommunications technology solutions provider committed to delivering best-of-breed voice and data technology solutions. We are an Avaya Silver Business Partner and Cisco Silver Partner, specializing in systems design, installation and maintenance. The team at FTG Technologies was assembled with a simple philosophy; we like what we do, we take pride in our work and customer service is our highest priority. The key to our success is our people. Each and every team member at FTG Technologies shares this philosophy of partnering with our customers, which has led to customer relationships spanning decades. FTG Technologies continues to grow and gain market share based on our commitment to our craft, responsiveness to our customers and our expertise.

www.ftgtechnologies.com

Genesys is the world's leading provider of customer service and contact center software and services — with a 100% focus on customer experience. With more than 2,000 customers in 80 countries, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to drive today's new customer conversation. Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

www.genesyslab.com

Lantana Communications is an Avaya Platinum Business Partner and a leading solutions provider of designing, implementing and maintaining converged communication networks. We offer a full range of solutions including IP Telephony, Data Infrastructure, Unified Communications, Contact Center, Wireless, Security, Speech Applications and much more. We also provide a complete range of services from Design Engineering, Installation Project Management Repair, Remote Monitoring, Support Agreements and Financing.

www.lantanacom.com

MAC Source Communications, Inc., a subsidiary of the Meridian Group International, is a provider of business collaboration solutions. Our core business is the design, installation and on-going support of converged communications products and services. We specialize in IP Telephony, Unified Communications, Contact Center and Mobility applications that drive business today. Additionally, MAC Source partners with industry-leading manufacturers in wireless networks, video, data switching, routing and security applications. MAC Source has successfully implemented mission-critical solutions for our customers across the globe.

www.macsourceinc.com

With offices nationwide, industry award-winning NACR (Eagan, MN) is a certified Avaya Platinum Channel Partner, eight-time Avaya Business Partner of the Year, and the leading independent integrator of best-in-class communications, collaboration, and customer interaction solutions for businesses. Its highly trained and experienced team, with more than 600 industry-recognized certifications, delivers proven, scalable, cost-effective solutions tailored to a customer’s end-to-end needs, from sales through ongoing support. Using sophisticated processes, advanced tools, and two high-tech Network Operations Centers (NOCs), NACR provides comprehensive monitoring and managed services for multivendor infrastructures.

www.nacr.com

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

www.nuance.com

Since 1999, Voxeo has continuously unlocked communications in all its forms - voice, SMS, instant messaging, Twitter and more - and we do so for more than 200,000 developers, 45,000 companies and half of the Fortune 100. Headquartered in Orlando with offices in Beijing, Cologne and London, we've torn down barriers to entry using open standards, disruptive innovation and a passion for problem solving that's fueled by a company-wide obsession with customer success.

Servion is a Premiere Partner of Voice Objects (Voxeo).

www.voxeo.com

Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. The company's corporate headquarters is in Little Rock, Ark.

www.windstream.com

World Wide Technology, Inc. (WWT) is a systems integrator that provides innovative technology and supply chain solutions to the commercial, government and telecom sectors. The company brings to market a powerful blend of knowledge, infrastructure and technology to help its customers manage the planning, procurement and deployment of IT products and solutions. Based in St. Louis, WWT works closely with industry leaders including Boeing (NYSE: BA); Dell (NASDAQ: DELL); Cisco Systems (NASDAQ: CSCO); EMC (NYSE: EMC); HP (NYSE: HPQ); AT&T Inc., (NYSE: ATT); VMware (NYSE: VMW); Citrix Systems, Inc. (NASDAQ: CTXS‎); NetApp, Inc. (NASDAQ: NTAP); Microsoft (NASDAQ: MSFT) and the U.S. Air Force. WWT employs over 1,700 people and operates more than 2 million square-feet of warehousing, distribution and integration space in 30 facilities throughout the world.

www.wwt.com