• Experience:   8 - 10 years
• Qualification:   Any degree
• Offer Location:   Chennai / US

8-10 years of experience in the On Demand Software as a Service Management industry. Strong ability and experience leading enterprise incident calls - leading Systems Admins, Network Engineers and Application Engineers to resolve complex incidents. Strong process background in NOC and experience working in large NOC environments. Knowledge and prior experience with Windows NT/2000, Solaris, Linux commands and HTML. Prior experience with HP Openview, CiscoWorks, Quality Control & testing processes or VXML is a plus

• Experience:   4 - 6 yrs
• Qualification:   Any degree
• Offer Location:   Chennai / US

4-6yrs of total IT experience with minimum 2 yrs of experience in the design, development, testing, troubleshooting and implementation of applications using, Java, J2EE, JSP, Servlets, JavaScripts, JDBC, XML, Web services and any other related technologies. Experience in Multi-threading and Socket programming. Experience in CTI domain would be an added advantage.

• Experience:   4 - 6 yrs
• Qualification:   Any degree
• Offer Location:   Chennai / US

Candidate will be responsible for Design, Development, Testing and documentation. Should have a minimum of 4-6 years of experience in C# WinForms and ASP.NET. Should have strong experience with WPF and WCF frameworks. Candidates with a valid B-1 visa highly desired.

• Experience:   4 - 8 yrs
• Qualification:   Any degree
• Offer Location:   US

Design, implements, troubleshoots, and maintains Contact Centre solutions.

Installs and configures multiple contact center technologies such as, UCCE and CVP on UCS platforms and MCS Servers.

Upgrades existing implementations and assists in other engineering projects as needed.

Engages with Project Managers to document all efforts and adhere to project schedules.

Stays abreast on relevant third party products and new and emerging contact center technologies.

Assists in the development of standardized procedures to enhance the quality and consistency of network implementations.

• Experience:   3 - 8 yrs
• Qualification:   Any degree
• Offer Location:   Chennai

Should have minimum 3 years of implementation experience in Avaya.

Possess strong troubleshooting skills for high-level or crack issues in the Avaya environment.

Avaya Implementation Certification preferable.

• Experience:   2 - 12 years
• Qualification:   Any degree
• Offer Location:   Chennai / Mumbai / Delhi / US

Has hands on experience min 3 years or above working on Cisco Gateways, CVP Servers, UCCE (ICM, IPCC, Router, Logger), PGW, ITP Routers including installation, configuration & troubleshooting.

Possess strong troubleshooting skills for high-level or crack issues in the Cisco environment.

Strong knowledge & understanding of Networking & implementation of Best Practices for a Cisco deployment.

Managing, controlling, implementing changes on the above components and performing an impact analysis for the Change.

Flexibility to work in a 24 x 7 environment.

CCIE Voice certification big plus.

B1 / H1 Visa holder most welcome.

• Experience:   5 - 7 years
• Qualification:   Cisco certifications such as CCIE, CCDP, CCNP would be preferred
• Offer Location:   -

Conduct GAP analysis of Contact Center Solutions; Deploy new IP telephony products; Build IP telephony network infrastructure, design and develop computer telephony integration; Undertake full life cycle installation and configuration of Contact Center products; Perform integration testing. Travel and Relocation possible