Today, over 100 financial institutions across the globe enjoy easy accessibility, a steep drop in abandoned call rate, 24 X 7 information availability, quick collection cycles, and increased customer satisfaction levels with customer interaction solutions from Servion. Each solution brings Servion's customers one step closer to achieving the ultimate level of customer retention/ acquisition, while elevating customer service to global standards. We have:
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Provided voice response and CTI solutions to over 100 financial institutions around the world that handle more than 150 million interactions every month |
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Strategic alliances with most
premiere core banking software vendors such as i-flex,
and Infosys Technologies amongst others |
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Developed custom interfaces for many in-house core-banking products. This integration expertise helps in dramatically reducing implementation cycles. |
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Integrated solutions with ATMs (Automated Teller Machines or cash machines) such as Interlink, Diebold, NCR, and Uswitchware for customer authentication and PIN verification applications |
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Custom integrated applications with Credit Card management software such as Vision Plus and Cards Pac. Vision Plus is used by more than 70% of all credit card companies, including Citibank and GE for managing customers' credit card transactions. | |
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| Quicker access to information, ease of transactions, and the convenience of banking from anywhere across the globe. Only with solutions from Servion. |
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