Servion Global Solutions

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Domain Expertise - Telecom

Servion has rich experience in this domain with a dominant market leadership status in parts of the world. We have grown with our customers starting from single Contact Centers with twenty agents to distributed Contact Centers with five and six thousand agents. We have
 
Provided IVR and CTI applications, outbound dialing solutions, notification platforms, and workforce management solutions for over 20 leading telecom companies around the world that handle over 150 million transactions every month
Solutions that work in different telephony environments (Avaya, Nortel, Cisco), work with different CRM back ends (Oracle, Clarify, Talisma), run off different IVR platforms (Avaya, Nortel, Intel), and have established track records
Built customized CRM applications for some of our clients
Overview
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Success Story
Nine out of the top 12 global telecom companies use Servion's solutions. Find out how they can help your business to offer personalized service to customers. Each time, every time.
Servion Global Solutions
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