GLOBAL PARTNERS

BUSINESS PARTNERS

Acqueon Technologies Inc. specializes in developing products and solutions for the Customer Interaction Management (CIM) industry. These products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to build better relationships.

www.acqueon.com
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

Servion is a Global Dev Connect Partner; A Services Only Implementation Partner (SOIP) in the Americas and a Business Partner in South Asia.

www.avaya.com
Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that’s easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics and performance-based dashboards and reporting. Calabrio ONE is flexible – providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern Web 2.0-based architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, knowledge workers, and executives. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program.

www.calabrio.com
Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility.

Servion is an Advanced Technology Partner (UCCE and CVP), an Advanced UC Partner, a CDN Partner and an Advanced UCT Specialized Partner in the regions in Americas and South Asia. In EMEA we are an Advanced Technology Partner (UCCE) and an Advanced UC Partner. In APAC, we are a Satellite partner.

www.cisco.com
ClickFox is the only GPS of customer experience – your business partner who brings order to the complex maze of data that you have collected for years about your customers. ClickFox restores order by connecting and analyzing all your customers’ touch points and presenting the data visually as “journeys,” – the paths that customers take when they navigate your business through multiple channels. ClickFox’s unique and intuitive maps let your business leaders see and identify the root causes of customer behavior.

www.clickfox.com
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

www.nuance.com
Since 1999, Voxeo has continuously unlocked communications in all its forms - voice, SMS, instant messaging, Twitter and more - and we do so for more than 200,000 developers, 45,000 companies and half of the Fortune 100. Headquartered in Orlando with offices in Beijing, Cologne and London, we've torn down barriers to entry using open standards, disruptive innovation and a passion for problem solving that's fueled by a company-wide obsession with customer success.

Servion is a Premiere Partner of Voice Objects (Voxeo).

www.voxeo.com

DELIVERY PARTNERS

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

Servion is a Global Dev Connect Partner; A Services Only Implementation Partner (SOIP) in the Americas and a Business Partner in South Asia.

www.avaya.com
Globalization of the workforce, the switch to digital, outsourcing, real time processes – each of the trends shaping today's connected global economy depends on one crucial technology: high-performance networking. BT has the reach, capability and resilience to bring it all together and transform the way you do business. We can bring you the business network security, management and monitoring services you need, including IT network security, CRM, contact centre management, and mobile and unified communications.

www.bt.com
Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility.

Servion is an Advanced Technology Partner (UCCE and CVP), an Advanced UC Partner, a CDN Partner and an Advanced UCT Specialized Partner in the regions in Americas and South Asia. In EMEA we are an Advanced Technology Partner (UCCE) and an Advanced UC Partner. In APAC, we are a Satellite partner.

www.cisco.com
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.

www.hp.com
With 80 years of leadership in helping businesses innovate, IBM is the world's largest information technology company. IBM is a leading provider of e-business solutions and is dedicated to helping companies, Business Partners and developers leverage the potential of the Internet and network computing across a wide range of businesses and industries. The company offers a host of cross-industry and industry specific solutions designed to meet the needs of companies of all sizes.

www.ibm.com
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance's proven applications.

www.nuance.com
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™ (GNDM), recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 226,000 of the world’s best-trained consultants in 42 countries. The company generated consolidated revenues of US $8.2 billion for year ended March 31, 2011 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.

www.tcs.com