Servion Global Solutions Limited (Servion), a global provider of business response solutions, today announced that it was named the Best New Partner of Blue Pumpkin Worldwide at an awards banquet held recently in USA. Servion was chosen from among 20 partners of Blue Pumpkin worldwide.

While presenting the award Mr. Doron Aspitz, MD and CEO, Blue Pumpkin, USA said, "The intensity and the commitment that Servion show in the way they engage with customers is commendable thus they rightly have been chosen the Best New Partner of Blue Pumpkin Worldwide".

Speaking on the occasion Mr. K N Murali, Vice President, India SBU, Servion said, "We believe that the Best New Partner award of Blue Pumpkin Worldwide is in recognition of our commitment to improve and enhance human factors / environment in Contact Centers."

"It further strengthens our endeavor to optimize customer contact. This fortifies our effort to offer complete Contact Center suite of solutions. By deploying a comprehensive, easy-to-use solution from Blue Pumpkin our clients will reap enormous business benefit in employee productivity and performance", he added.

Strategic Resource Planning, Resource and Skill Deployment, Time and Activity Management and Performance Management are the key elements of Workforce Optimization cycle. Blue Pumpkin integrates these aspects and streamlines the current business process upto 70 percent and provides a comprehensive solution to clients to enable them to provide complete Workforce Optimization Solution.