Deccan Herald, June 27, 2007

Servion Global Solutions, a specialist in Customer Interaction Management (CIM) space, and Cisco on Tuesday inked a strategic agreement to jointly delivery Internet Protocol (IP) based unified communications solutions to enterprises globally. As a pre-requisite to this strategic relationship, Servion has achieved in quick time, accreditation as a Cisco Advanced Technology Partner (ATP), a certification in unified contact centre solutions (UCCE).