Hindusthan Times, November 27, 2007

Parameshwaran, Vice President, Human Resources, Servion Global Solutions highlights five qualities that the head of the company or department should possess in order to lead the team and organization towards success.

Adaptability

Adapting oneself to the changing dynamics of the work environment spells success and sound leadership qualities. Today a leader faces many challenges - those of new markets, new trends, new technologies and the like. The mark of a great leader lies in the skill to adapt to any kind of change and turn stumbling blocks into stepping stones.

Avoid being critical

Do not always be critical. Try to be constructively discontent than just being critical. Instead of saying that there is a better way of doing a thing, try and come up with a new idea for doing the same.

Resolving conflicts

Do not spend much time in resolving conflicts. The success of a manager lies in his/her ability to effortlessly transfer conflicting issues to a larger canvas of decision making. This requires sound conflict resolution skills and perfect emotional balance to empathize with the team.

Integrity

One should learn to combine words and actions with inner values. It means sticking to these values even when an alternative path may be easier or more advantageous. A leader with integrity can be trusted and ends up being admired for sticking to strong values. They also become role model for people to follow, thus building an entire organization with powerful and effective values.

Openness

You should be open to all ideas and patiently listen to what they want to say. This indicates that the viewpoint of each individual is important and builds up trust within the team/organization. This can generate new way of doing things.