Servion Global Solutions, a specialist in the Customer Interaction Management (CIM) industry, today announced the appointment of V.G. Suri as Vice President – Head India SBU. In his new role at Servion, Suri will provide strategic direction to the Indian operation and will be the profit center head. He will oversee the entire operation of the Indian SBU, including the sales and delivery functions.

"With an experience spread across industries in India and Middle East, Suri brings with him a multi-functional exposure to practices of MNCs and large organizations," said Mr. K. Balakrishnan, Managing Director and CEO, Servion Global Solutions, on the appointment. "I am confident that Suri will help Servion in consolidating our current gains and strengthen our fast-growing Indian SBU in the coming years," he added.

Prior to joining Servion Global Solutions, Suri was Vice President – Operations, Sales & Marketing at Dishnet DSL / Tata - VSNL. Suri comes to Servion with over 20 years of experience in many diverse sectors including Telecom, Office Automation, Automobiles, and Networking. Over the years, he has held key portfolios in organizations like Modi Xerox, Canon, Toyota, and Arvind Mills. Suri holds M.Com and MBA degrees from Madras University.

About Servion Global Solutions
Servion Global Solutions (Servion), a specialist in the Customer Interaction Management (CIM) industry, is a fast-growing company with a global clientele of more than 400 customers in 41 countries and with over 1000 installations. Operating in a market that is estimated to grow to $2.6 billion by 2008 (Source: Datamonitor), Servion takes a consulting-led approach to optimize customer interaction for its clients.

Servion provides end-to-end services from application maintenance to consulting and research and development and offers solutions that encompass multi-media Contact Centers, Computer Telephony Integration (CTI), self-service channels such as Interactive Voice Response (IVR), Speech Recognition, outbound interactions in dialers, multi-media alert notifications, CallBack Manager, Workforce Management software, Process Management solutions, and Customer Relationship Management (CRM), among others. For more information, please visit www.servion.com.