Servion has a customer-centric business model to ensure that the solutions deployed are to the total satisfaction of customers.
A CIM specialist with a global footprint, Servion has a customer-centric business model to ensure that the solutions deployed are to the total satisfaction of our customers. We extend that commitment beyond implementation, through a team of qualified software service engineers and an extensive infrastructure dedicated to the maintenance of the solution. The software and support services team has a unique industry and product integration expertise. In addition to helping Servion deliver enhancements and product upgrades quickly and efficiently, the team provides troubleshooting and rapid resolution of technical issues.
Once you sign-off on an implemented Servion solution, there is a 90-day warranty period during which we provide comprehensive maintenance support and respond to any breakdowns. After the warranty ends, you can opt for one of the extended maintenance support plans.