A global leader in software-based Business Response solutions, Servion has a customer-centric business model to ensure that we deploy solutions to the total satisfaction of our customers. Then we extend that commitment beyond implementation, through a team of qualified software service engineers and an extensive infrastructure dedicated to the maintenance and reliability of your Servion solution. The Software and Support Services team has unique industry and product integration expertise. In addition to helping Servion deliver enhancements and product upgrades quickly and efficiently, the team provides troubleshooting and rapid resolution of technical issues.
Once you sign-off on an implemented Servion solution, there is a 90-day warranty period during which we provide comprehensive maintenance support and respond to any breakdowns. After the warranty ends, you can opt for one of the Servion extended maintenance support plans: